Ezee Chat Logo
Privacy Policy for Ezee Chat

1. Introduction

Welcome to Ezee Chat ("we," "us," "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. Our service allows users ("you") to anonymously create chat rooms, engage in conversations, and interact with an integrated Artificial Intelligence (AI) assistant.

This Privacy Policy explains what information we collect, how we use and share it, and the rights you have in relation to your data when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Our Privacy Philosophy: Anonymity and Transparency

Our core principle is to enable anonymous communication.

  • No Real Name Required: We do not require you to provide your real name, address, or phone number to use our core chat features.
  • Optional Identification: The only personally identifiable information we may ask for is your email address, which is strictly optional and only used for specific purposes to which you consent.
  • Transparency: We aim to be completely transparent about the data we do collect, such as technical data required for the Service to function and data processed by our AI partners.

3. Information We Collect

We collect information in three ways: information you provide to us, information collected automatically, and information generated through your use of the Service.

a) Information You Provide Voluntarily:

  • Email Address (Optional): You may choose to provide us with your email address. We only collect this if you voluntarily submit it for features like account recovery, receiving notifications, or saving chat history linked to a persistent (but pseudonymous) identifier. The provision of your email is not required to create or participate in a chat.
  • Chat Content: We collect and store the messages, text, and any other content you generate and share within a chat room ("User Content").

b) Information Collected Automatically:

When you access our Service, we automatically collect certain technical information to ensure functionality, security, and for analytical purposes. This data is not linked to your real-world identity but is necessary for operating the Service.

  • Log and Usage Data: This includes your IP address, browser type and version, operating system, the pages you visit on our site, the time and date of your visit, and the time spent on those pages.
  • Device Information: Information about the device you use to access the Service, such as device type and unique device identifiers.
  • Cookies and Similar Technologies: We use essential cookies to maintain your session and remember your preferences. We may also use analytical cookies to understand how our Service is used. For more information, please see our "Cookies" section below.

c) Information Generated by AI Interaction:

  • AI Prompts and Responses: When you or other chat participants interact with our AI assistant, the content of your messages (prompts) and the AI's replies are processed. This is essential for the AI feature to function.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: To create and manage chat rooms, transmit messages, and operate the AI features.
  • To Improve and Personalize the Service: We analyze usage patterns (using aggregated and anonymized data) to understand user needs, fix bugs, and enhance features.
  • For Security and Moderation: To monitor for malicious activity, prevent abuse, enforce our Terms of Service, and protect the integrity of our platform. IP addresses may be used to block users who violate our policies.
  • To Communicate With You: If you have provided your email address, we will use it to respond to your inquiries, send service-related notifications, or for account recovery purposes, as requested by you.

5. Our Use of Artificial Intelligence (AI)

To provide interactive AI features, we partner with third-party AI service providers.

  • Data Processing by AI Providers: Your User Content (messages sent in the chat) is shared with our AI provider(s), [e.g., OpenAI, Anthropic, Google], to generate responses. These providers act as our data sub-processors.
  • Purpose Limitation: The data is shared with them solely for the purpose of providing the AI functionality within our Service.
  • Data Training Prohibition: We have contractual agreements with our AI providers that prohibit them from using your User Content to train their general AI models. Your conversations are not used to teach or improve their public-facing AI products.
  • Data Retention by AI Providers: Our AI providers may temporarily retain data for a short period for abuse and misuse monitoring, after which it is deleted. Please refer to our providers' policies for more details.

6. Data Sharing and Disclosure

We do not sell your personal information. We only share your data in the following limited circumstances:

  • With Service Providers: We share data with third-party vendors who perform services on our behalf, such as cloud hosting ([e.g., Amazon Web Services, Google Cloud]), analytics providers ([e.g., Google Analytics, Plausible]), and our AI partners. These providers are contractually bound to protect your data and use it only for the services we request.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will attempt to notify users about legal demands for their data unless legally prohibited from doing so.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

7. Your Data Rights

Depending on your location (e.g., the European Economic Area or California), you have certain rights regarding your personal data. We extend these rights to all our users wherever possible.

  • Right to Access: You have the right to request a copy of the information we hold about you.
  • Right to Rectification: You have the right to correct any inaccurate or incomplete information we hold about you (e.g., your optional email address).
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information. Please note that chat content is inherently shared, and deleting your contributions may not be possible without disrupting the chat log for other users. We will, however, delete your optional email address and any associated account upon request.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • How to Exercise Your Rights: To exercise any of these rights, please contact us at privacy@ezeechat.com. We will respond to your request in accordance with applicable law.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Chat Content: Chat logs may be retained for a period of [e.g., 90 days of inactivity] before being automatically deleted, or as described in the specific chat settings.
  • Email Addresses: If you provide an email, we will retain it as long as your associated account or saved data is active, or until you request its deletion.
  • Technical Logs: Security and server logs may be retained for up to [e.g., 30 days] to allow for security analysis.

9. Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption in transit (HTTPS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. International Data Transfers

Our Service is global, which means your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure that any such transfers comply with applicable laws by using legal mechanisms like Standard Contractual Clauses (SCCs).

11. Cookies Policy

Cookies are small files stored on your device. We use them for:

  • Essential Operations: To keep you logged in and remember your session.
  • Analytics: To help us understand how you use our Service so we can improve it (this data is aggregated and anonymized).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service.

12. Children's Privacy

Our Service is not intended for use by anyone under the age of 16 (or the relevant age of digital consent in your country). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected data from a child without verification of parental consent, we will take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: